In this policy, “we”, “us” and “our” refer to Vidoo Limited.
We are keenly aware of the trust you place in us, and our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect when you use our websites, why we collect it and how we use it to improve your experience with us
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our services, then you can be assured that it will only be used in accordance with this privacy statement.
Information That We May Collect
We may collect the following information to enable us to communicate with Clients and potential Clients in relation to the provision of services by us.
name, job title, email address, demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may also use your information to contact you for market research purposes.
- We may contact you by email, phone, or mail. We may use the information to customise the website or services we offer according to your interests.
- We may share or store your information, when appropriate on our software, with our business partners, suppliers or sub-contractors for purposes of any contract agreed and for the provision of our services.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. These procedures are available on request by contacting firstname.lastname@example.org
Any personal data that we process for the purpose of our service provisions, for example creating video content, may be retained for a maximum of 5 years following our last contact to enable you the opportunity to reuse or update your existing files.
Should you want us to delete this information, before the retention period outlined above, please contact us email@example.com
Cookies are small text files that websites save locally to your computer, which allow sites to store and use information during your visit. They can improve your experience when using a website by:
Remembering preferences, so you don’t have to keep re-entering your choices when you visit again
Measuring how you use a site, so that changes can be made to ensure it meets your needs
You can set your browser to refuse all cookies or to indicate when a cookie is being sent, however some website features or services may not function properly without cookies.
Measuring Our Website Usage – Google Analytics
We only use first-party Google Analytics cookies to track anonymous usage statistics and do not collect any personal information that can be used to identify you. This helps us analyse data about webpage usage and improve our website in order to tailor it to customer needs.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not allow Google to use or share our analytics data.
There are many legitimate uses for cookies to enhance convenience and efficiency. However, some uses of cookies can lead to privacy concerns. These concerns typically emerge when a cookie holds personal information identifying you (e.g. a person’s name, e-mail address, billing information, address or similar), or is used across multiple sites to track users and internet usage.
We do not use any of its first-party cookies to hold any personal information or track users across multiple sites. On some of our sites we use third party social sharing tools that set third-party cookies, which allow you to share content via social networks.
How Do I Manage or Turn Off Cookies?
You can manage the cookies stored on your computer, or turn them off completely, through your browser settings. Be aware that this may affect your browsing experience or even prevent you from using certain services such as those with a secure login, which require cookies to be set in order to work.
All modern browsers will let you change your cookie settings to give you broad control over whether cookies can be set or not. For more information, visit the help section for the browser you use.
Further Information About Cookies
For more information about how to manage cookies and their uses visit About Cookies.
For information regarding the updated law on cookies visit the ICO.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
From time to time we may add a contact or newsletter sign up form to our website. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information, which we hold about you under GDPR. If you would like a copy of the information held on you please write to Vidoo Limited, The Old Stores, Shop Street, Worlingworth, Suffolk, IP13 7HX.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or email us email@example.com as soon as possible. We will promptly correct any information found to be incorrect.